ALL cancellations MUST be made in writing and signed by one of the clients.
If you cancel your order within 3 calendar months of the wedding, no refund will be paid. Any and all payment will be retained.
All postponements incur a £50 fee regardless of the circumstance.
Booking fees are non refundable in all circumstances.
- Pandemic or similar circumstance – we will move a date free of charge ONCE in such circumstance (only under a government mandated closure), then a £50 admin fee will apply for further changes. It is the responsibility of the couple to ensure WE are available for any new date. If we are not, we will retain any payment made in accordance with our cancellation policy. Any cancellations made by the couple in a pandemic or similar circumstance, the cancellation policy will apply in all cases.